Parallels Desktop 9 - Parallels is a desktop virtualization application that allows you to run both Windows and Mac OS X applications side-by-side without rebooting. Riva integrates with Microsoft Dynamics CRM and supports both hosted and on-premise Microsoft Exchange and Microsoft Outlook Outlook 2010, Outlook 2011 for Mac, Outlook Web Access Microsoft Entourage for Mac Apple Mail, Address Book, iCal BlackBerry, iPhone and other ActiveSync mobile devices. Unlike traditional Outlook CRM plug-ins, Riva gets installed only once on a server and no plug-ins need to be installed, configured or managed on users’ desktops, laptops or mobile devices. Riva provides email, contact and calendar synchronization. Riva is an advanced CRM data integration platform for Microsoft Exchange. The downside is there is still no ability to link email to CRM records unless a 3 rd party application like Riva is used. MAC OS X 10.7 & 10.8 users can now run Dynamics CRM 2011 in a Safari browser and enjoy reasonably robust functionality. Safari browser combined with Riva – Microsoft added cross browser support in Dynamics CRM 2011, Update Rollup 12. Dual monitors are helpful and offer users the ability to run the MAC environment on one monitor and Windows based apps on the other. The downside is that connectivity is needed (network or Internet) to access the applications. The advantage of this option is that users retain their MAC and connect to the server when they need to run Windows applications such as Microsoft Dynamics CRM. This can provide MAC users a Windows desktop user interface and access to Windows based versions of Internet Explorer, Dynamics CRM, Outlook, Office, etc. Remote Desktop Services (formerly known as Terminal Services) or Citrix – This option allows users (including those running MAC OS X) to access and run Windows based applications installed on a remote server over a network. Following are several options to accomplish this: We are frequently asked if it’s possible to run Microsoft Dynamics CRM on a MAC OS X device.
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